Privacy & Cookies Policy
Last updated: December 2024
1. Information We Collect
We collect information you provide directly to us, such as when you:
- Fill out our contact form
- Book driving lessons
- Sign up for our newsletter
- Contact us by phone or email
2. Types of Information
- Personal Information: Name, email, phone number, address
- Driving Information: License type, experience level, preferred dates
- Payment Information: Payment method, billing details
- Communication Records: Emails, phone calls, messages
3. How We Use Your Information
We use the information we collect to:
- Provide driving instruction services
- Schedule and manage lessons
- Process payments
- Send important updates and notifications
- Improve our services
- Comply with legal obligations
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- To comply with legal requirements
- To protect our rights and safety
- With service providers who assist in our operations
5. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
6. Cookies Policy
Our website uses cookies to enhance your browsing experience:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand how visitors use our site
- Preference Cookies: Remember your settings and preferences
7. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Withdraw consent at any time
8. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations.
9. Contact Us
If you have questions about this privacy policy, please contact us:
- Phone: (647) 770-7811
- Email: firststepcardrivingschool@gmail.com
- Address: 1151 Dundas St W, Mississauga, ON L5C 1C6